REFUND POLICY

Thank you for choosing our products! We aim to provide you with high-quality items and exceptional service. If you are not fully satisfied with your purchase, please review our refund policy below.

Refund Eligibility

1. Water Flosser:

   • Return Window: You can request a refund within 30 days from the date of delivery.
   • Condition: The water flosser must be unused, in its original packaging, and in the same condition as when you received it. If the product has been used or is not in its original packaging, it may not be eligible for a refund.
   • Proof of Purchase: A receipt or proof of purchase is required to process your refund.
     
     
     

     Teeth Puller:

     Return Window: You can request a refund within 30 days from the date of delivery.
     Condition: The teeth puller must be unused, in its original packaging, and in the same condition as when you received it. If the product has been used or is not in its original packaging, it may not be eligible for a refund.
     Proof of Purchase: A receipt or proof of purchase is required to process your refund.
     How to Request a Refund
     Contact Us: Contact our customer service team at [customer service email] or [customer service phone number]. Provide your order number, the product you wish to return, and a brief reason for the return.

     Return Instructions: Our team will provide you with return instructions and a return shipping address. Follow these instructions to ensure your return is processed smoothly.

     Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for returns over $50. We do not guarantee that we will receive your returned item.

     Refund Processing: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days of receipt.

     Non-Refundable Items
     Items that are used, damaged, or not in their original packaging.
     Items purchased beyond the 30-day return window.
     Shipping fees are non-refundable.
     Exchanges
     We do not offer exchanges at this time. If you need a different product, please request a refund for the original item and place a new order.
     Questions?
     If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at [customer service email] or [customer service phone number]. We are here to help!

     Thank you for your purchase. We value your satisfaction and are committed to ensuring you have a positive experience with our products.